A unique local business.
Privacy Policy
1. Who We Are
UAB Delo Unika (hereinafter referred to as "we", "us", or "our") is a company specializing in the supply and manufacturing of essential oils, floral absolutes, and vegetable oils.
Our details are:
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Company Name: UAB Delo Unika
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Company Address: Kalvarijos Gatve 7 -202, LT-46349 Kaunas, Lithuania.
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Contact Email: delounika@gmail.com
2. What Personal Data We Collect
We may collect and process various types of personal data from you, depending on how you interact with our website and services:
a. Information You Provide Directly:
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Contact Information: This includes your name, email address, phone number, company name, and address, which you may provide when you fill out contact forms, subscribe to newsletters, or communicate with us directly.
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Correspondence: Any information you include in your communications with us (e.g., emails, chat messages, feedback).
b. Information Collected Automatically (Technical Data):
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Usage Data: Information about how you use our website, such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
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Interaction Data: Information about your browsing behaviour, including pages visited, time spent on pages, clickstreams, and referring URLs.
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Cookie Data: Data collected via cookies and similar tracking technologies (please refer to Section 8 for more details).
3. How We Use Your Data (Purposes and Legal Bases)
We may collect and process various types of personal data from you, depending on how you interact with our website and services:
Purpose of Processing - Type of Data Used - Legal Basis for Processing
To respond to your inquiries and provide information - Contact Information, Correspondence - Legitimate Interest (to respond to users), Performance of a contract or steps prior to entering into a contract (if your inquiry relates to a potential business agreement).
To provide and maintain our website - Usage Data, Cookie Data - Legitimate Interest (to ensure our website functions effectively).
To improve our website, products, and services - Usage Data, Interaction Data, (Anonymised) Contact Information - Legitimate Interest (to understand how our services are used and to improve them).
For marketing communications (e.g., newsletters, promotions) - Contact Information - Consent (where required by law), Legitimate Interest (for existing customers or B2B communications where applicable).
To comply with legal obligations - Any relevant data - Legal Obligation (e.g., tax, accounting, or regulatory requirements).
To establish, exercise, or defend legal claims - Any relevant data - Legitimate Interest (to protect our business interests).
4. How We Share Your Data
We may share your personal data with the following categories of recipients:
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Service Providers: Third-party companies that perform services on our behalf, such as website hosting, analytics providers (e.g., Google Analytics), email service providers, and IT support. These providers are contractually bound to protect your data and only process it according to our instructions.
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Legal Compliance: When required by law, court order, or governmental regulation (e.g., tax authorities, regulatory bodies, law enforcement).
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Business Transfers: In connection with a merger, acquisition, sale of assets, or other business transaction involving all or a portion of our business. Your data may be transferred to the acquiring entity.
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Professional Advisors: Our legal, accounting, auditing, or other professional advisors.
We do not sell your personal data to third parties.
5. International Data Transfers
As a company based in Lithuania (EU), we primarily process personal data within the European Economic Area (EEA).
If we transfer your personal data to countries outside the EEA, we will ensure that appropriate safeguards are in place to protect your privacy rights and ensure your data is treated securely, such as:
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Transferring data to countries deemed to provide an adequate level of protection for personal data by the European Commission.
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Using Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate protection.
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Where necessary, implementing supplementary measures (e.g., encryption) in conjunction with SCCs.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. Your Data Protection Rights (GDPR Rights)
Under the GDPR, you have the following rights regarding your personal data:
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Right to Access (Art. 15 GDPR): You have the right to request a copy of the personal data we hold about you.
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Right to Rectification (Art. 16 GDPR): You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
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Right to Erasure ("Right to be Forgotten") (Art. 17 GDPR): You have the right to request the deletion of your personal data in certain circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected).
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Right to Restriction of Processing (Art. 18 GDPR): You have the right to request that we limit the way we use your personal data in certain circumstances (e.g., if you contest the accuracy of the data).
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Right to Data Portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller, where technically feasible.
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Right to Object (Art. 21 GDPR): You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis for processing, or for direct marketing purposes.
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Right to Withdraw Consent (Art. 7 GDPR): Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
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Right to Lodge a Complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or where the alleged infringement of GDPR occurred. In Lithuania, the supervisory authority is the State Data Protection Inspectorate (VDAI).
To exercise any of these rights, please contact us at info@delounika.com. We will respond to your request within one month, although we may extend this period by two further months if necessary, considering the complexity and number of the requests. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors are coming from.
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What are Cookies? Cookies are small text files stored on your device (computer, tablet, mobile) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.
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How We Use Cookies: We use cookies for functional purposes (e.g., to remember your preferences), analytical purposes (e.g., to track website performance and user behaviour via Google Analytics), and potentially for marketing purposes.
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Your Choices: Most web browsers allow you to control cookies through their settings, including deleting them or blocking their acceptance. However, if you do so, some features of our website may not function correctly. For more detailed information on the cookies we use and your choices, please refer to our separate Cookie Policy (if applicable - recommended to have one).
9. Security of Your Data
We implement appropriate technical and organisational measures to protect your personal data from accidental loss, unauthorised access, alteration, disclosure, or destruction. These measures include data encryption, firewalls, secure server facilities, and access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
10. Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, your data protection rights, or our data processing practices, please contact us:
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By Email: delounika@gmail.com
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By Post: UAB Delo Unika, Kalvarijos Gatve 7 - 202, LT46349 Kaunas, Lithuania.